Define the budget for the company
Minimize stock/storage of goods.
Capture the lead (manage it, follow it up, and so on up to the quote/cost estimate phase)
Send the quote or cost estimate
Follow up the customer (call him, take note of any comments, gather team to discuss negotiation, and so on.)
Get the order
Estimate the replenishment needs
Place the purchase order to the supplier/vendor (PO)
On reception of the goods:
Receive the goods from the vendor (validate against the PO)
Deliver to customers
On collection from customers
On payment to suppliers, commissioners, payroll
Conclusion. The preliminary study of the activities of the company is focused in identifying critical factors and providing training guidelines for an efficient coverage of the various activities of the business.